Certificate in Conflict Management


  • Interpret the meaning of conflict
  • Explain the disadvantages associated with conflict
  • Determine role of an individual’s view in conflict
  • Explain the four basic personality types


Individuals are bound to face conflict when they come in contact with one another, based on personal values, tastes, needs, preferences and so on.  It is important to note how words can play an important role in managing conflicts. Right usage of words can heal, unite or create harmony and avoid conflicts. Conflicts result in a waste of time, effort and money, impact relationships, and costly damages to an individual or an organization.

Additional information


3 Months


Certificate of Completion


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